CIN: U62099PN2026PTC261388| Pune Delivery Center, India
info@Hans&norms.com|HIPAA Compliant
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Hans & NormsTechnology Solutions
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Innovating • Scaling • Transforming

Empowering Mortgage, Finance, Banking & Healthcare with Technology

Hans and Norms Technology Solutions (HTS) is an enterprise technology and operations company headquartered in Pune, India. We partner with lenders, financial institutions, and healthcare organizations to engineer secure, HIPAA-compliant, high-throughput digital platforms.

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MCA Certified: Govt of India•CIN: U62099PN2026PTC261388•HIPAA-Aware Delivery Center
99.98%
System Availability SLA
Enterprise-grade mission critical reliability
100%
HIPAA & Regulatory Compliance
Audit-ready security architecture
24/7/365
Managed Tech & CX Operations
Omnichannel L2/L3 support and helpdesk
40-60%
Operational Cost Optimization
High-efficiency Pune CoE delivery model
Core Industry Verticals

Engineered for High-Stakes Industries

We specialize where compliance, accuracy, and ultra-high availability are paramount. Our cross-functional teams bring ready-to-deploy domain expertise to your toughest challenges.

Mortgage & Finance Technology

End-to-end mortgage lending lifecycle platforms, LOS/LMS integration, and automated underwriting.

  • LOS/LMS Implementation & Support
  • Automated Underwriting & Decision Engines
  • Encompass & Blend Ecosystem Integrations
  • Default Servicing & Loss Mitigation Platforms
  • Smart Document Management & Regulatory Compliance
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Banking & FinTech Solutions

Modern core banking, microservices, cloud migration, and secure omnichannel digital platforms.

  • Core Banking Modernization & Legacy Migration
  • API Gateways & Cloud-Native Microservices
  • Multi-Cloud Infrastructure on AWS & Microsoft Azure
  • Digital Banking Portals & High-Throughput Payment Rails
  • Enterprise Java, .NET Core & SQL Data Engineering
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Healthcare Technology & Operations

HIPAA-compliant patient/provider services, RCM optimization, and interoperable health tech.

  • HIPAA-Compliant Omnichannel Contact Centers
  • Revenue Cycle Management (RCM) & Denial Resolution
  • Claims Processing, Prior Auth & Adjudication
  • EHR/EMR Integration with HL7 & FHIR Standards
  • Medical Coding, Billing & Eligibility Verification
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Full-Spectrum Technology & Operations

End-to-End Enterprise Services

From core banking modernizations and mortgage automation to 24/7 HIPAA-compliant patient support and RCM billing operations.

View All 8 Service Portfolios
Mortgage Technology

Mortgage Technology Solutions

Comprehensive technology integration and lifecycle automation for lenders, servicers, and secondary market operators.

Key Capabilities:
  • •LOS/LMS Implementation & Optimization (Encompass, Blend, proprietary)
  • •Underwriting Automation & AI-Driven Rule Engines
  • •Default Servicing, Forbearance & Loss Mitigation Platforms
Up to 55% reduction in loan turnaround times and...Details →
Banking & FinTech

Banking Software Development

High-availability, fault-tolerant banking platforms built for massive transaction throughput and modern digital experiences.

Key Capabilities:
  • •Core Banking Architecture Modernization (Monolith to Microservices)
  • •RESTful & gRPC API Design for Open Banking & FinTech Partnerships
  • •Cloud Migration to AWS & Azure with zero-downtime cutovers
Seamless migration of mission-critical systems s...Details →
Healthcare Operations

Healthcare Customer Service (HIPAA-Compliant)

Compassionate, secure omnichannel patient and provider contact centers meeting the highest standards of healthcare privacy.

Key Capabilities:
  • •24/7 Patient Support, Care Coordination & Helpdesk
  • •Provider Network Inquiries, Credentialing & Roster Verification
  • •Member Services for Payers, Coverage Queries & Benefit Explanation
First-contact resolution rates exceeding 88% whi...Details →
Healthcare Operations

Healthcare Operational Services & RCM

High-accuracy revenue cycle management, medical billing, and back-office operations that maximize cash flow.

Key Capabilities:
  • •End-to-End Revenue Cycle Management (RCM) Outsourcing
  • •Clean Claims Processing, Fast-Track Adjudication & Reconciliation
  • •AAPC/AHIMA Certified Medical Coding (ICD-10, CPT, HCPCS)
18-24% improvement in net collections and reduct...Details →
Consulting & Strategy

Finance & Digital Consulting Services

Strategic advisory guiding C-suite leaders through digital disruption, regulatory changes, and AI adoption.

Key Capabilities:
  • •Digital Transformation Roadmaps for BFSI & Health Organizations
  • •Business Process Optimization & Robotic Process Automation (RPA)
  • •Compliance, Risk Assessment & Audit Readiness Frameworks
Clear ROI blueprints with measurable operational...Details →
Managed Services

24/7 Support & Managed Services

Round-the-clock infrastructure, DevOps, and L2/L3 application maintenance keeping your enterprise continuously online.

Key Capabilities:
  • •L2 & L3 Technical Application Support with SLA Guarantee
  • •Automated QA, Regression Testing & Continuous Performance Audits
  • •DevOps Automation, CI/CD Pipeline Engineering & Cloud Governance
Mean time to resolution (MTTR) reduced by 60% wi...Details →
Infrastructure & Support

Technical Support Services

Multi-tiered L1/L2/L3 enterprise IT support, endpoint fleet engineering, and proactive observability guaranteeing seamless business continuity.

Key Capabilities:
  • •24/7/365 Global Service Desk & Incident Command Center (ITIL v4 aligned)
  • •Tier 1-3 Infrastructure, Server OS & Application Diagnostics
  • •Automated Endpoint Management, Patch Automation & Zero-Day Remediation
99.98% IT system availability with over 85% firs...Details →
Network Engineering

Enterprise Networking & Cloud Connectivity

Architecting, securing, and maintaining high-throughput SD-WAN, zero-trust network access, and multi-cloud interconnection fabrics.

Key Capabilities:
  • •Software-Defined WAN (SD-WAN) & MPLS Hybrid Branch Interconnects
  • •Zero Trust Network Access (ZTNA), SASE & Enterprise Perimeter Defense
  • •Multi-Cloud Direct Connect (AWS Direct Connect, Azure ExpressRoute)
Zero unplanned branch network outages and sub-5m...Details →
The HTS Advantage

Why BFSI & Healthcare Leaders Choose Hans & Norms

Our unique combination of deep sector knowledge, stringent regulatory alignment, and world-class engineering teams in Pune ensures fast time-to-value.

Deep BFSI & Healthcare Domain Mastery

We don't need a learning curve. Our engineers and domain specialists understand the mortgage lending lifecycle, TRID compliance, banking rails, and healthcare RCM/claims nuances inside out.

Security & Regulatory Compliance by Design

Operating with HIPAA-certified workflows, bank-grade encryption protocols, strict role-based access control (RBAC), and verifiable audit trails on every transaction.

High-Efficiency Pune Delivery Center

Headquartered in Pune, India's premier tech hub, offering world-class talent, state-of-the-art secure infrastructure, and significant operational cost optimization.

True 24/7/365 Global Follow-the-Sun Coverage

Uninterrupted operational support across all time zones ensuring zero downtime for your critical customer care, L2/L3 engineering tickets, and batch claims processing.

Enterprise Technology Ecosystem

Proven, Modern, Scalable Technology Stack

Built on battle-tested frameworks and modern cloud-native architectures suited for high transaction volume and stringent compliance audits.

Languages & Backends

Java.NET CoreC#SQLTypeScriptPython

Cloud & Scale

Amazon Web Services (AWS)Microsoft AzureGoogle Cloud PlatformHybrid Cloud

Standards & Interop

REST APIsgRPC MicroservicesHL7 / FHIREHR / EMR SystemsEncompass APIBlend

Security & Compliance

HIPAA CompliantRBI / BFSI RegulationsAudit-Ready LogsData Encryption at Rest & In-Transit
Executive Leadership

Driven by Seasoned BFSI & Healthcare Practitioners

Hans and Norms was founded by industry operators who experienced firsthand the operational bottlenecks in loan manufacturing, legacy banking monoliths, and healthcare claims friction.

Leadership Executive
Co-Founder & CEO
HTS Leadership
Leadership Executive
Co-Founder & COO
HTS Leadership
Global Technology Partner

Ready to Innovate, Scale & Transform?

Partner with Hans and Norms Technology Solutions for your next mortgage automation, core banking modernization, or HIPAA-compliant healthcare operations engagement.

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